Customer Support Representative

We are on the hunt for passionate Customer Service Representative to provide top-tier support and build meaningful connections with our clients. If you're a communication pro with a can-do attitude, we want YOU!

What we offer

Competitive Salary
Performance Bonuses
Growth Opportunities
Fun, Supportive Work Environment
On-the-Job Training

Key Responsibilities

Handle inbound & outbound calls with professionalism
Provide accurate information and resolve customer inquiries
Maintain a high level of customer satisfaction
Collaborate with team members to improve processes

What You Bring

Strong communication skills in English
Ability to work in a fast-paced environment
Problem-solving mindset
Positive attitude & strong work ethic

Skills

Customer Service Telemarketing Sales Management Fluent in English Sales

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

20 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Saidpur, Rawalpindi, Pakistan

Gender:

No Preference

Minimum Education:

Matriculation/O-Level

Career Level:

Entry Level

Minimum Experience:

Less than 1 Year

Apply Before:

Nov 16, 2024

Posting Date:

Oct 15, 2024

Falcon Leads

BPO · 11-50 employees - Rawalpindi

Welcome to Falco Leads, an ambitious new player in the call center industry. As a startup, we are driven by a vision to redefine customer service through innovation, dedication, and a relentless focus on excellence. Our mission is to create a vibrant, collaborative environment where talented individuals can grow alongside the company and make a tangible impact on our success. Our Philosophy: Growth Together: We are committed to the personal and professional growth of our team members. As we expand, we provide opportunities for career advancement and skill development, ensuring that our employees grow alongside the company. Innovation and Excellence: We aim to set new standards in the call center industry by leveraging the latest technologies and best practices to deliver exceptional customer service. Our team will be at the forefront of implementing innovative solutions and driving continuous improvement. Collaboration and Culture: We foster a supportive and collaborative work environment where every team member’s voice is heard. We value hard work, creativity, and a proactive approach to problem-solving. Our culture is built on mutual respect, accountability, and a shared commitment to our goals. Join Us: If you are a talented, motivated individual ready to be a key player in a burgeoning company, we invite you to bring your expertise and enthusiasm to Falco Leads. Together, we will build something extraordinary and achieve remarkable success.