• Maintain relationships with existing clients and assist with their queries
  • Respond to customer queries in a timely and accurate way, via phone, email, or chat
  • Identify customer needs and help customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Keep track of customer orders and provide status updates as needed
  • Work closely with other departments to ensure customer satisfaction
  • Share feature requests and effective workarounds with team members
  • Follow up with customers to ensure their issues are resolved them
  • Gather customer feedback and share it with our Product, Sales, and Marketing team
  • Continuously seek ways to improve sales and customer service processes and protocols

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Age:
20 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Mar 01, 2023
Posting Date:
Feb 08, 2023

Eworld Innovative Solutions

Education/Training · 1-10 employees - Islamabad

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