Customer Service Representatives (CSRs) are the "voice" of our company. They must be clear and confident communicators who always have a constant focus on safety and the customer.

A positive, flexible communicator and a good listener who can multitask to solve problems. Community Solutions Billing Representatives use patience and strong communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction.

 

The minimum requirements for the Community Solutions Billing Representative role are:

·         Ability to read, write, speak and understand English

·         Handle inquiries in a safe, friendly, timely and highly accurate manner

·         Learn and retain the required knowledge to be successful in their role

·         Work in a high-impact, fast-paced environment and able to successfully handle high-pressure situations

As a Full Time, Customer Service Representative, your work schedule will fall within the hours of operation for the location and may change depending on business needs. 

 

Skills:

·         Active Listening

·         Customer Handling

·         Customer Service Operations

·         Fluent in English

Job Details

·         Functional Area:                   Client Services & Customer Support

·         Total Positions:                       Multiple 

·         Job Location:                        Remote / Lahore, Pakistan  

·         Career Level:                        Entry - Professional Level 


Responsibilities

Strong English communication skills (reading, writing, speaking, and comprehension)

Customer-first mindset with a professional and approachable demeanor

Ability to manage inquiries efficiently, accurately, and with a positive attitude

Strong learning agility with the ability to quickly absorb and apply information

Comfortable operating in a fast-paced, dynamic environment

Job Details

Total Positions:
1 Post
Job Shift:
Remote
Job Type:
Job Location:
Gender:
No Preference
Minimum Experience:
1 Year
Apply Before:
Aug 19, 2026
Posting Date:
Jul 18, 2026

Etech-360

· 51-100 employees -

Etech360 is incepted with a vision to serve the software/IT industry with most professional services in the USA.

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