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Key Responsibilities:
Greet and Welcome Clients: Serve as the first point of contact, creating a positive and welcoming environment for all clients.
Answer Phone Calls: Respond to incoming phone calls in a professional manner and direct inquiries as necessary.
Manage Email Communication: Send, receive, and respond to emails, ensuring timely and accurate communication with clients.
Telemarketing: Conduct outbound calls to inform clients about company services, promotions, or updates.
Handle WhatsApp Queries: Monitor and respond to customer inquiries via WhatsApp, ensuring prompt and helpful communication.
Assist with Administrative Tasks: Support additional front desk duties such as scheduling, data entry, and maintaining client records as required.
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