Knowledge Base Administrator

Empire Group

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PKR. 80,000 - 100,000/Month

Key Responsibilities:

Develop, organize, and maintain the company’s knowledge base, ensuring all content is accurate, relevant, and up-to-date.
Retrieve information according to the Bid team's requirements.
Implement and maintain a taxonomy and categorization system to ensure easy navigation and retrieval of information.
Upload, arrange, and organize content from completed tenders and bids into the Easy PQQ Knowledge Base Portal.
Monitor usage metrics and feedback to continuously improve the knowledge base content and structure.
Ensure the knowledge base complies with company policies and industry standards.
Stay updated with the latest trends and best practices in knowledge management.

Qualification and Experience:

Proven experience as a Knowledge Base Administrator or similar role.
Knowledge of Bids (Desirable).
Bachelor’s Degree in Business administration is preferred.
Excellent writing, editing, and communication skills.
Proficiency with a knowledge base or content platform like WordPress, Wix CMS, CMS Hub, HubSpot, etc
Experience with Easy PQQ or similar knowledge base portals is highly desirable.
Strong organizational and analytical skills with attention to detail.
Ability to work independently and as part of a team.
Familiarity with SEO principles and web content best practices is a plus.

Shift Time: 12 pm-9 pm (UK 8 am-5 pm)

Salary: Market Competitive.