Reviews Specialist

You will be the voice of the company in customer interactions, responsible for pitching reviews on multiple platforms and engaging with customers to address their concerns, answer questions, and express appreciation for positive feedback. This role plays a crucial part in meeting daily review targets and maintaining detailed records of customer interactions.

Key Responsibilities:

Act as the voice of the company in customer interactions.
Pitch reviews on multiple platforms and engage with customers.
Meet daily review targets and maintain detailed records of customer interactions.
Analyze customer feedback to identify recurring themes and opportunities for improvement.
Ensure quality and compliance standards in all interactions.

Competencies:

Excellent communication and conversation skills.
Attention to detail and ability to multitask.
Time punctuality and problem-solving skills.

Adaptability to change and a supportive mindset.

Salary:

PKR 60,000 + Benefits

Work Hours:

01:00 pm to 09:30 PM PST OR 02:00 PM to 10:30 PM Monday to Friday with alternate weekends.

Why us?Eminent4U Private Limited offers more than just a job; it's a career opportunity that transcends the typical call center experience. As the offshore branch of a UK-based company, we provide a unique environment for professional growth and international exposure. With a strong emphasis on work-life balance and a positive, nurturing culture, we prioritize the well-being and development of our team members. Join our team and discover a workplace where your talents are valued, and your career aspirations are supported. Elevate your career with Eminent4U and be part of a global team making a difference.

Skills

Conservation Awareness Customer Reviews Handling Book Reviews

Job Details

Job Channel:

Women Jobs

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

2 Posts

Job Shift:

Second Shift (Afternoon)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

Female

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Experience:

Less than 1 Year - 3 Years

Apply Before:

Jul 07, 2024

Posting Date:

Jun 06, 2024

Eminent 4u

BPO · 201-300 employees - Karachi

Welcome to Eminent4u, where we pride ourselves on being your go-to source for unparalleled Contact Centre and Business Process Outsourcing (BPO) solutions. Our expertise has made a significant impact on the global stage, especially within the UK market, where we serve a prestigious roster of blue-chip companies. Understanding the pivotal role of customer engagement and operational efficiency, Eminent4u harnesses the talents of our world-class professionals, both locally and globally, to offer bespoke solutions that align perfectly with your business needs. By choosing Eminent4u as your partner, you entrust your contact centre and BPO operations to seasoned experts, freeing you to concentrate on core business strategies and goals. Embark on a journey with Eminent4u to elevate your customer service and operational effectiveness. Let us be the catalyst for your business's triumph.