Performance Management Specialist (HR)

Eila Solutions is seeking a detail-oriented and analytical Performance Management Specialist to join their team in Kharian, Pakistan. This role focuses on managing and continuously improving the organizations performance management processes. The ideal candidate will have a strong understanding of key performance indicator (KPI) frameworks, Balanced Scorecard methodologies, and hands-on experience with HRMS and performance management systems. The specialist will coordinate all stages of the performance management cycle, working closely with managers and HR leadership to ensure successful goal setting, reviews, and appraisals. This position requires a professional who excels in data analysis, reporting, and documentation, capable of identifying performance trends and recommending improvement initiatives. The specialist will also support performance improvement plans, facilitate effective communication concerning performance management, and provide training on performance processes and tools. Strong collaboration with HR Operations and cross-functional teams is essential to maintain accurate performance data and ensure alignment with organizational objectives.
Responsibilities

Manage the full performance management cycle including goal setting, mid-year reviews, annual appraisals, and probation evaluations.
Coordinate performance reviews and calibration sessions with managers and HR leadership to ensure consistency and fairness.
Ensure timely execution and compliance with appraisal cycles using HRMS and performance management system platforms.
Develop, review, and align key performance indicators with organizational, departmental, and individual goals.
Support the development and implementation of KPIs using Balanced Scorecard methodology.
Maintain accurate records of performance data, and develop dashboards and reports to monitor key metrics.
Analyze performance trends, identify performance gaps, and recommend actionable improvement initiatives.
Support and monitor the implementation of Performance Improvement Plans to address underperformance.
Assist in the review and update of job descriptions, HR policies, standard operating procedures, employment contracts, and related documentation.
Conduct constructive performance discussions and offer guidance to managers and employees on performance management issues.
Deliver training sessions for employees and managers to increase understanding of performance management processes and tools.
Collaborate with HR Operations and other relevant departments to ensure seamless integration of performance data and insights.