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Posted Sep 04, 2024 140 views
Key Responsibilities:
- Lead Management: Follow up with leads promptly and professionally.
- Customer Communication: Contact customers via phone, email, and text to inform them about our services.
- Eligibility Verification: Assess potential customers' eligibility based on predefined criteria.
- Appointment Scheduling: Coordinate and book appointments for property surveys, ensuring that all necessary details are confirmed with the customer.
- Record Keeping: Maintain accurate and up-to-date records of all customer interactions, eligibility checks, and scheduled appointments.
- Follow-up: Send reminders and follow-up communications to customers to ensure they are prepared for their appointments.
- Customer Service: Address any customer inquiries or concerns, providing clear and helpful information about our services.
Skills and Qualifications:
- Excellent Communication Skills: Ability to clearly and effectively communicate with customers via phone, email, and text.
- Organizational Skills: Strong attention to detail and the ability to manage multiple leads and appointments simultaneously.
- Customer-focused: A proactive approach to customer service, ensuring a positive experience at every touchpoint.
- Tech Savvy: Proficiency with SAAS and other relevant software tools.
- Sales-Oriented: A natural ability to engage with customers and encourage them to take advantage of our services.
Job Details
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Degree Title:
Any degree equal to Graduation
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 04, 2024
Posting Date:
Sep 04, 2024
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