Key Responsibilities:

  • Lead Management: Follow up with leads promptly and professionally.
  • Customer Communication: Contact customers via phone, email, and text to inform them about our services.
  • Eligibility Verification: Assess potential customers' eligibility based on predefined criteria.
  • Appointment Scheduling: Coordinate and book appointments for property surveys, ensuring that all necessary details are confirmed with the customer.
  • Record Keeping: Maintain accurate and up-to-date records of all customer interactions, eligibility checks, and scheduled appointments.
  • Follow-up: Send reminders and follow-up communications to customers to ensure they are prepared for their appointments.
  • Customer Service: Address any customer inquiries or concerns, providing clear and helpful information about our services.

Skills and Qualifications:

  • Excellent Communication Skills: Ability to clearly and effectively communicate with customers via phone, email, and text.
  • Organizational Skills: Strong attention to detail and the ability to manage multiple leads and appointments simultaneously.
  • Customer-focused: A proactive approach to customer service, ensuring a positive experience at every touchpoint.
  • Tech Savvy: Proficiency with SAAS and other relevant software tools.
  • Sales-Oriented: A natural ability to engage with customers and encourage them to take advantage of our services.

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Bahria Town Rawalpindi, Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Any degree equal to Graduation
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Nov 10, 2024
Posting Date:
Oct 11, 2024

ECOHUB

Business Development · 1-10 employees - Rawalpindi

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