Posted Aug 05, 2024 393 views
Yu will play a crucial role in coordinating and managing the logistics of transportation and service delivery operations from the comfort of your home. You will act as a central communication hub, ensuring efficient and timely dispatching of personnel, vehicles, or services to various locations.
Responsibilities:
- Receive and Prioritize Calls: Answer incoming calls and messages, assessing the urgency and nature of each request.
- Schedule and Dispatch: Assign tasks and routes to drivers, technicians, or service personnel, optimizing for efficiency and customer satisfaction.
- Coordinate Resources: Monitor the status of dispatched services, track progress, and make adjustments as needed to address any issues or delays.
- Communicate Effectively: Maintain clear and constant communication with field staff, customers, and other stakeholders to ensure seamless operations.
- Documentation and Reporting: Keep accurate records of all dispatch activities, service requests, and completed tasks. Prepare and submit reports as required.
- Problem-Solving: Handle any emergencies or unforeseen issues promptly, making quick decisions to mitigate disruptions.
- Customer Service: Provide excellent customer service by addressing inquiries, resolving complaints, and ensuring a positive experience for all parties involved.
Qualifications:
- Experience: Previous experience in dispatching, logistics, or a related field is preferred.
- Skills: Strong organizational and multitasking abilities. Excellent communication skills, both written and verbal.
- Tech-Savvy: Proficiency in using dispatch software, GPS systems, and other relevant technology.
- Problem-Solving: Ability to think on your feet and make decisions quickly under pressure.
- Reliable: Must be dependable, punctual, and able to work independently with minimal supervision.
- Flexibility: Willingness to work various shifts, including weekends and holidays, if necessary.
Working Environment:
- Home Office Setup: Must have a quiet and distraction-free workspace, reliable internet connection, and necessary equipment (computer, phone, etc.).
- Remote Team: Collaborate with a virtual team, using communication tools and software to stay connected and organized.
Job Details
Easylift Enterprises
What is your Competitive Advantage?
Similar Job Titles
Zohaib Ali
Marketing Manager
Digital Online Devices
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Muzammil Baig
Digital Marketing Manager
IT Services Group
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ali Aziz
CEO
Shopistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
