Posted Dec 07, 2024 307 views
We are seeking a highly motivated and detail-oriented Sales Coordinator to join our team. The ideal candidate will play a critical role in supporting the sales team, managing customer accounts, and ensuring seamless communication between internal departments and external clients. This position requires strong organizational, communication, and problem-solving skills, as well as knowledge of ocean freight logistics.
Key Responsibilities:
- Client Support: Serve as the primary point of contact for customer inquiries regarding ocean freight services.
- Sales Coordination: Assist the sales team in preparing quotes, proposals, and contracts while ensuring accuracy and timeliness.
- Account Management: Maintain customer records, monitor accounts, and follow up on leads to build and nurture client relationships.
- Order Processing: Coordinate bookings, track shipments, and manage documentation, ensuring compliance with international shipping regulations.
- Collaboration: Work closely with internal teams, including operations, customer service, and logistics, to ensure seamless service delivery.
- Market Research: Monitor industry trends, competitor activities, and market demands to provide insights that drive sales strategies.
- Problem-Solving: Address and resolve customer issues or delays proactively, maintaining high levels of satisfaction.
Qualifications and Requirements:
- Education: Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field. Equivalent experience may be considered.
- Experience: Minimum of 2–3 years of experience in ocean freight, logistics, or a related field. Sales support experience is a plus.
- Knowledge: Familiarity with international shipping regulations, incoterms, and ocean freight processes.
Skills:
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and logistics software (e.g., CargoWise, SAP, or similar).
- Detail-oriented with strong problem-solving and analytical skills.
Attributes:
- Customer-focused and results-driven.
- Ability to thrive in a fast-paced environment.
- Team player with a proactive approach.
Preferred Qualifications:
- Experience with CRM software.
- Knowledge of customs and import/export procedures.
- Multilingual abilities are a plus.
Why Join Us?
- Opportunity to work with a leading logistics and freight forwarding company.
- Collaborative and supportive work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
Job Details
Dynamic Enablers Private Limited
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