Head of IT

Domino’s Pizza Pakistan (Hilal Retail Brands (Pvt) Limited)

Karachi , Pakistan

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Posted Jul 13, 2024 851 views Report Job

PKR. 250,000 - 350,000/Month

To lead and manage the IT department, ensuring that technology initiatives align with business goals and support the company's digital roadmap. The Head of Information Technology will oversee the IT infrastructure, enhance security measures, streamline operations, and leverage data analytics to drive strategic decision-making and improve customer satisfaction.

Qualification:

Bachelor's degree in Computer Science or a related field (Master’s is a strong plus).

Experience:

Minimum 10 years of experience in a senior IT role, preferably within the food and beverage industry.

Main Responsibilities:

Strategic Leadership:

Craft a long-term IT strategy aligned with the company's business goals and digital roadmap.
Stay ahead of the curve by researching and implementing emerging IT trends in the food service industry.
Foster a culture of innovation and collaboration within the IT team.

Technology Infrastructure & Security:

Manage and optimize IT infrastructure (networks, servers, databases) ensuring optimal performance and scalability.
Implement robust security measures to safeguard all IT systems against cyber threats.
Develop and execute comprehensive disaster recovery plans to minimize downtime in case of emergencies.

Streamline Operations:

Oversee the smooth operation and uptime of POS systems across all stores.
Manage and support business applications critical to efficient store operations (inventory, ordering, etc.).
Collaborate with internal or external developers to ensure the company's mobile app and website deliver exceptional user experiences.
Monitor performance metrics for the app and website, identifying areas for improvement and user experience optimization.

Data-Driven Decisions:

Implement data analytics tools (like Power BI) to extract valuable insights from various data sources (POS, app, website, etc.).
Leverage data analytics to inform strategic decision-making, optimize operations, and enhance customer satisfaction.

Effective Project Management:

Manage IT budgets and resource allocation efficiently, prioritizing projects that deliver the most significant business value.
Ensure timely and successful completion of IT projects, meeting business requirements and objectives.

This role requires a visionary leader with strong technical expertise, strategic thinking, and excellent management skills. If you have the qualifications and experience we are looking for, we invite you to apply and lead our IT department to new heights.