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Client Relationship Manager

DKIM

Posted Mar 28, 2023 325 views

PKR. 70,000 - 150,000/Month

Responsibilities:

Your job responsibilities include but are not limited to;

Develop trusted relationships with a portfolio of clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements by learning the US construction processes
Expand the relationships with existing customers by regular follow-ups and by continuously proposing solutions that meet their objectives
Develop you own list of clients by formulating and executing innovative marketing and out-bound campaigns
Acquisition of new customers and customer consulting in order to reach sustainable sales results (email, CRM tools, Text and calls)
Meet & Exceed short & long-term assigned revenue targets
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Liaise with the Email marketing team to target specific set of clients enabling a custom experience for the prospects
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Train newly-appointed ACMs to foster an environment of team-work, collaboration and learning
Fulfil any other tasks as assigned by the management

Minimum Education: Bachelors

Females are encouraged to apply.

Handsome Salary & bonus ·

To be a part of our Company, you should:

Be proficient in English,
Have impeccable listening skills,
Able to work at Night shift,
Must not be enrolled in any educational curriculum or involved in any Full/Part-time job,
Willing to work for a minimum of 12 Months and sign a one-year contract,
Monday to Friday is working day
Saturday and Sunday are Officially off

The role offered by the company entails:

2-5 years of experience as a Customer Support Specialist/ Call Center Representative with US-based customers and clients.
Excellent verbal and written Communication, Selling, Negotitation skills.
Handle inbound and outbound calls with US-based clients.
Exemplary attendance and punctuality.
Strong phone contact handling skills, active listening & understanding.
Ability to multi-task, prioritize, and manage time effectively.
Should be target-oriented, hardworking.
Applicant should preferably have previous Tele sales experience in a US campaign.
Fresh candidates with good communication skills are also encouraged to apply.

Job Location: Rawalpindi, Pakistan

Skills

Email List Management Sales Financial and Budgeting Skills Client Relationship Management تطوير مبيعات B2B

Job Details

Industry:

Business Development

Functional Area:

Client Services & Customer Support

Total Positions:

5 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Rawalpindi, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Degree Title:

B.Com/ BBA

Career Level:

Experienced Professional

Experience:

2 Years - 5 Years (Should have Experience in Tele Sales.)

Apply Before:

Apr 28, 2023

Posting Date:

Mar 28, 2023

Work Environment

Supervisor’s gender:

Either

Percentage of female coworkers:

20-29%

DKIM

Business Development · 11-50 employees - Rawalpindi

DIGI KICK SOLUTIONS (DK-IM) offers client acquisition, retention and relationship management services to its US based customers. We operate in the Construction vertical. Having over 2000+ clients across US, we have a strong foothold within our domain. DKIM acts as a back-office enabling our customers to scale their construction businesses in the States.