ServiceNow Administrator

dinCloud is an all-encompassing Cloud Service Provider (CSP) with a global footprint of data centers. Our portfolio includes Cloud Hosted Virtual Desktops, Servers, and Databases. For over 10 years, we have been innovating in the cloud space- as a ‘born in the cloud provider. While we have evolved over the years, our core philosophy remains centered on security and transparency. Our innovative solutions can be tailored to the unique needs of many businesses and industries.

At dinCloud, we maintain a dynamically robust environment that is ever-changing and evolving in parallel with the latest technologies, trends, and industry standards. With a highly skilled and qualified workforce of over 500 personnel in our Islamabad, Lahore, and United States offices, we function with the firm belief that our employees are our most significant and most valued assets.

Our perks and benefits package includes:

• Health insurance for our employees' immediate family members inclusive of their parents, which covers OPD, as well as IPD
• An effective provident fund policy along with EOBI facilities
• Entitlement for paid leaves
• Pay Raises & Paid Trainings

We are presently searching for highly motivated candidates, with the will and determination to strive under pressure, and the innate ability to evolve and keep up with the emerging technologies in the industry.

The Experienced Software Engineer is a multidisciplinary role that assists Senior Engineers with the development, implementation, and support of multi-platform solutions as part of ATSGs Business Systems and Enterprise strategic initiatives. The Experienced Software Engineer is an adept and creative technologist who will help to establish and support integration pipelines within ATSGs Business Systems ecosystem while being responsible for fully utilizing these integrations to improve platforms beyond standard functionality. This role will function primarily within the ServiceNow platform and utilize heavy JavaScript. This is in addition to working in additional connected client platforms and internally integrated software.

Job Description

• The ServiceNow Developer/Administrator works with peer developers, system administrators, architects and the user community at an expert level.
• Develops applications, forms, which include advanced development requiring client and server-side scripting.
• Creates and trouble shoots forms, workflows, interfaces, business rules, User Interface (UI) Policies, UI Actions, Client Scripts, ACLs, notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
• Prepares and maintains technical specifications and knowledge articles.
• Participates in user acceptance testing as well as Scrum meetings.
• Follows, maintains and applies documentation best practice policies, procedures, and process through ServiceNow development. Performs other duties as needed.

Education and skills set:

•   Bachelor's Degree in Computer Science, Software Development, Information Systems, or related field required. Minimum five years of experience in ServiceNow;
•   ServiceNow Certified System Administrator or Certified Application Developer required within one year of employment.
•   Broad knowledge and understanding of computer hardware, applications, network, and operating systems.
•   Strong knowledge of project management software such as MS Project, Access, and other project management tools for task tracking and team collaboration efforts.
•   Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction.
•   Ability to deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic, communication, and documentation skills.
•   Able to organize technical work; demonstrate excellent planning, problem solving, analysis, documentation, presentation and organization skills; analyze and interpret data, processes and needs based on limited information; organize work and resources; define problems and solutions, prioritize workload; make recommendations; manage time effectively and plan and implement objectives effective.

Note: Java script coding expertise, ServiceNow development and enhancement hands on will be a plus.

ES5 primarily or ES6 also known as ECMAScript version 5 and 6

Good at MySQL scripting.