Posted Feb 13, 2023 350 views
Digital Telemarketing Solution Pvt Ltd work with multiple USA based clients in the field of Medicaren . We are fast growing organization and expanding our call center operations and support team. You will become a part of a multinational culture having a presence in Pakistan, Philippines and United States.
Responsibilities:
- Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.
- Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
- Organize classroom-style seminars about product features and sales techniques.
- Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management).
- Identify individual and team skills gaps.
- Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases).
- Coordinate mentorship programs for new sales representatives
- Training experienced employees on new or updated call center procedures to improve their performance.
- Closely work with trainees to develop their accent and communication skills.
What we’re looking for:
- Minimum Bachelor’s degree in any discipline (English will be preferred)
- 1 to 3 years of proven experience as sales trainer in call center
- Fluent in English speaking and writing skills and a good knowledge of grammar, pronunciation, spellings, and vocabulary.
- Excellent communication and presentation skills.
- A good understanding and knowledge about American accents.
- Familiarity with interactive learning activities.
Benefits:
- Base salary higher than the market average.
- Career path up to management level
- Annual Leaves
- Referral Bonus
Work Hours: This is a permanent night shift position (7pm to 4am)
Job Type: Full-time
Job Details
Digital Telemarketing Solution Pvt Ltd
Digital Telemarketing Solution Pvt Ltd established in July 2020 in Sargodha. The nature of business is Call Center.
What is your Competitive Advantage?
Similar Job Titles
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Muzammil Baig
Digital Marketing Manager
IT Services Group
Aqib Irshad
Head of HR, Training & OD
FINCA
Ali Aziz
CEO
Shopistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
