IT Support Engineer

This position ensures proper computer operation in the Dar-ul-Madinah Head Office and in all Dar-ul-Madinah campuses so that end users can accomplish routine tasks with satisfaction. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, software, and equipment while ensuring optimal workstation, network connectivity, and device performance. This position will also ensure compliance with IT policies in all branches/offices through proper communication with Dar-ul-Madinah's head office.

Job Responsibilities:

Install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware, networked peripheral devices, and networking hardware products.
Work with end users to identify and deliver required support desk service levels. Provide support in preparing, maintaining, and procedures for logging, reporting, and statistically monitoring computers and other related devices' performance.
Ensure that IT related devices are operational in head office.
Maintains regular data backups of head office users.
Maintain proper communication with all campuses/offices to ensure
implementation of IT policies
Report, analyse IT issues with proper solution.
Provide applications training, orientation, and assistance to users as requested.
Perform routine audits for compliance with policies.
Ensure data backup and security.

Requirements

The minimum qualification for this position is a graduate in a related field
Minimum 2 years of related work experience
Application support experience with the latest MS Office, help desk, and Inventory systems.
Extensive operating system support including Windows 10.
Working knowledge of a range of diagnostic utilities
Hands-on hardware troubleshooting experience.
Working technical knowledge of current network protocols, Internet, operating systems, and IT standards, including wireless networking protocols.

Skills

Communication Skills Cisco Information Security Knowledge Internet Services Network Security Administration

Job Details

Industry:

Education/Training

Functional Area:

Computer Networking

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Department:

Human Resource Department

Job Location:

Lahore, Pakistan

Gender:

Male

Age:

18 - 40 Years

Minimum Education:

Bachelors

Degree Title:

Bachelor's or higher degree in the relevant domain

Career Level:

Experienced Professional

Minimum Experience:

2 Years (2 years of experience in the relevant domain)

Apply Before:

Dec 02, 2024

Posting Date:

Nov 01, 2024

Darul Madinah

Education/Training · 1501-2000 employees - Lahore

Education provides the framework where an individual or a society is enabled to realise a particular way of living and to sustain it. This lifestyle ultimately includes moral, social, economic and other values that a person employs in different phases of life. A highly structured schooling programme, with well-designed course plans and other study material, helps to provide meaningful education for the development of a society. Academic institutions, therefore, are required to play a pivotal role by producing individuals through meaningful education flavoured with positive values. Dar-ul-Madinah, an Islamic School System, has set an objective of improving conventional academic studies in conformity with Shari’ah. It is one of over 100+ departments functioning under Dawat-e-Islami, a global and non-political movement for preaching the Holy Quran and Sunnah. This education system is to help students learn and thrive to the best of their abilities within the boundaries of Islam. It also aims to develop an environment where Islamic values shall be honoured in all management, curriculum, and teaching practices.