Posted Jul 31, 2024 313 views
Cyber System is a leading US-based healthcare IT company that provides practice management solutions to doctors in the US. The company is now expanding its operations in Lahore and looking for a Customer Support Representative to join its team.
Salary & Benefits:
50,000/- to 70,000/-
Additionally, the benefits package includes bonuses, pick-up and drop-off services for fe employees, probationary increment, medical insurance, recognition as Employee of the Month, annual salary increments, sponsored trips, and access to sports and entertainment facilities.
Company will provide paid training to the selected candidates at full pay from the date of joining.
Working Timings: Timings: (05:00pm to 02:00am (Monday to Saturday))
Role Description:
- This is a full-time on-site role for a Customer Support Executive in Lahore. As a Customer Support Executive, you will be responsible for providing online support, and customer service and ensuring customer satisfaction.
- Answering inbound video calls with greetings.
- Scheduling patient’s appointments.
- Eligibility Verification.
- Appointment Reminders.
- Pre-Authorization & Follow ups.
- Maintaining customer relationships
Requirements:
- Fluent English (Oral and Verbal)
- Computer Literacy (MS OFFICE)
- Online Support Skills
- Excellent Communication Skills (Written and Verbal)
- Patience, Empathy, and Listening Skills
- Ability to Multitask and Work Under Pressure
- Company will provide paid training to the selected candidates at full pay from the date of joining.
Industry
- Outsourcing and Offshoring Consulting
Employment Type
Full-time
Job Details
Cyber System (Pvt) Ltd
Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world. The core philosophy behind Cyber System is to tackle the business problems and create novel and efficient solutions by utilizing state-of-the-art technology. Cyber System believes in professionalism, business ethics and morality. It aims at long-term relationships based on trust, understanding and good will. Business criteria at Cyber System are many as opposed to profit alone. Here, commitment, sincerity and enthusiasm form the path to professionalism. Effective and regular communication and sanctity of timelines is very important to Cyber System. This leads to the satisfaction of both the Cyber System Team and Cyber System Clients. Aspiring to expand to new sectors, Cyber System aims at rendering its services to many new markets both national and international.
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