Customer Support Executive

Cyber System (Pvt) Ltd

Posted Jun 21, 2024 283 views Report Job

PKR. 50,000 - 60,000/Month

Cyber System is looking for a Customer Support Executive, candidates with Medical front desk (Inbound) experience, excellent spoken English and communication are encouraged to apply.

Responsibilities:

Answering inbound video calls with greetings.
Scheduling patient’s appointments.
Eligibility Verification.
Appointment Reminders.
Pre-Authorization & Follow ups.

Requirements:

Must have a Bachelor’s degree.
Fluent English (Oral and Verbal)
Basic knowledge of computer skills (MS Word & Excel)
Preference will be given to the experienced candidates.

Department:

Patient Calling (USA-based)

Salary & Benefits:

50,000/- to 60,000/- (depending upon your interview)
Plus Bonuses, Medical Insurance, Employee of the month Reward, Annual Increments, Sponsored Trips, Sports & Entertainment.

Company will provide paid training to the selected candidates at full pay from the date of joining.

Working Timings: 05:00pm to 02:00am

Skills

Computer Literacy Fluent in English International Client Dealing

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

6 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Mazang, Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Entry Level

Minimum Experience:

Less than 1 Year

Apply Before:

Jul 22, 2024

Posting Date:

Jun 21, 2024

Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world. The core philosophy behind Cyber System is to tackle the business problems and create novel and efficient solutions by utilizing state-of-the-art technology. Cyber System believes in professionalism, business ethics and morality. It aims at long-term relationships based on trust, understanding and good will. Business criteria at Cyber System are many as opposed to profit alone. Here, commitment, sincerity and enthusiasm form the path to professionalism. Effective and regular communication and sanctity of timelines is very important to Cyber System. This leads to the satisfaction of both the Cyber System Team and Cyber System Clients. Aspiring to expand to new sectors, Cyber System aims at rendering its services to many new markets both national and international.