Customer Service Representative

Data Xsys is seeking motivated entry-level Customer Service Representatives to join their team in Rawalpindi. This full-time, on-site position operates during morning shifts and offers comprehensive paid training. The role focuses on effective customer communication, accurate data recording, and providing reliable service support. It is an excellent opportunity for candidates looking to start their career in customer service within a dynamic work environment.

Key Responsibilities
- Communicate professionally and clearly with customers to address inquiries and provide assistance.
- Record and maintain accurate data related to customer interactions and service requests.
- Support customers by resolving issues promptly and ensuring a positive service experience.
- Participate actively in training sessions to develop product knowledge and customer service skills.
- Collaborate with team members and supervisors to meet performance targets and improve service quality.

Required Qualifications
- Educational background of Matriculation, Intermediate, or a Bachelor’s degree.
- Strong command of English, both spoken and written, to effectively communicate with customers.
- Basic computer skills, including familiarity with data entry and common office software.
- Customer-focused mindset with problem-solving abilities to handle various service scenarios.

Preferred Qualifications and Benefits
- While not explicitly stated, candidates with prior customer service experience or additional language skills may have an advantage.
- The position offers a competitive salary range of PKR 30,000 to 45,000.
- Paid training is provided to ensure all employees are well-prepared for their roles.
- Working in a structured, on-site environment during morning shifts supports a balanced work routine.

This role is ideal for individuals eager to develop their customer service career and gain valuable experience in a supportive company setting.