Customer Sales Representative - US

Join IGET Solutions Pvt Ltd as a Truck Dispatch Sales Representative and become an integral part of connecting owner-operators and carriers with valuable freight opportunities. This role combines sales acumen with logistics expertise to ensure efficient truck dispatching while maximizing driver profitability. You will actively engage with both new and existing customers to grow the business, maintain strong relationships, and deliver exceptional service in a fast-paced environment.

Key Responsibilities
- Cold call and prospect new carrier partnerships to expand the book of business.
- Respond promptly to inbound customer inquiries via phone, email, and chat.
- Proactively reach out to leads and prospects to generate new business opportunities.
- Understand customer needs and recommend appropriate products or services.
- Build and maintain strong, long-term customer relationships.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Upsell and cross-sell additional services where appropriate.
- Maintain accurate records of customer interactions using CRM software.
- Resolve customer complaints or issues promptly and professionally.
- Meet or exceed monthly and quarterly sales targets and key performance indicators (KPIs).
- Collaborate with team members and management to refine and improve sales strategies.

Required Qualifications
- Minimum of 1 year experience in transportation sales preferred, but not mandatory for the right candidate.
- Strong negotiation and cold-calling skills.
- Excellent verbal communication and multitasking abilities.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- High school diploma or equivalent required; some college education is preferred.

Preferred Qualifications and Benefits
- Good verbal communication skills with strong listening capacity.
- Positive attitude and optimistic behavior.
- Conflict resolution skills and the ability to handle pressure diligently.
- Supportive team environment fostering growth opportunities within the company.
- Competitive base salary plus commission and incentives, with total pay up to Rs. 70,000 per month.
- Night shift schedule: 6:15 PM to 3:30 AM, with Saturdays and Sundays off.
- Full-time position based in Johar Town, Lahore, opposite Emporium Mall.
- Candidates must reliably commute or plan to relocate to Lahore before starting work.

This position offers a dynamic work environment where your sales and logistics skills will have a direct impact on both the company’s success and your professional growth. If you are motivated, customer-focused, and thrive under pressure, this opportunity at IGET Solutions Pvt Ltd is an excellent match for your career aspirations.