Responsibilities:

  • Lead Generation & Outreach: Identify potential clients in the USA for BPO services, utilizing various platforms like LinkedIn, email campaigns, and cold calling.
  • Client Relationship Management: Build and maintain strong relationships with clients, understanding their outsourcing needs and offering tailored solutions.
  • Proposal Development: Prepare detailed project proposals, service agreements, and cost estimates in collaboration with the Director of Operations.
  • Market Research: Conduct in-depth research on USA market trends and competitors to identify growth opportunities.
  • Sales Pipeline Management: Track leads, progress, and close deals using CRM tools, ensuring timely follow-ups and updates.
  • Negotiation & Closing: Negotiate terms, pricing, and service levels with potential clients to secure contracts.
  • Collaboration: Work closely with internal teams (operations, marketing) to ensure alignment on project requirements and client expectations.
  • Reporting: Provide weekly sales performance updates, forecasts, and market insights to management.

Qualification:

Business Graduate

Experience:

2-3 Years of Experience in BPO / Call Center Industry preferred

Job Details

Industry:
BPO
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
Nov 07, 2024
Posting Date:
Oct 07, 2024

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BPO · 11-50 employees - Islamabad

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