Satmap Services (Pvt) Ltd.
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Satmap Services (Pvt) Ltd.

Afiniti enables the real-time, optimized pairing of individual contact center agents with individual customers in large enterprises. We are unique in providing such an application predicated on pairing individuals. Afiniti typically increases enterprise revenues and customer and agent satisfaction by 4 to 6 percent, and reduces costs by a similar proportion. Clients deploying Afiniti will often see enterprise profitability enhancements of 10 percent or more.

Industry
No. of Offices
5
No. of Employees
301-600
Website