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Community Officer

We are looking for an addition to our hospitality team, a leader who is ready to take charge of our facility. As an all-rounder with a cross-disciplinary skill set, you will empower your team to operate independently and deliver the exceptional Comence experience to our residents on a daily basis. We are seeking a dynamic and solution-oriented individual with a strong ability to build and maintain relationships with our residents. Are you ready to make a meaningful impact and grow with us?

This role requires daily operations tasks to be completed, and any hospitality issues are communicated and escalated to maintain the integrity of our residents’ experience.

Your impactful goals will include:

To own Comence as a brand
To support building the hyper community at our facility
To support the execution of community-building initiatives that solve problems, engage, and strengthen our community.

What does a typical day at Comence look like for you:

Develop strong relationships with new and existing Residents
Greet, meet, and direct Resident members, guests, and prospects
Get to know the members of our facility and develop strong relationships with them
Provide tours of the facility to new Residents and prospects
Provide onboarding support to new Residents and make them feel right at home
Lead & delegate tasks to Bellboys to ensure the integrity of the facility is maintained
Work with the Supervisor and ensure all aspects of the Comence experience are delivered to the members
Support the Front Desk Officer (FDO) in her day-to-day tasks and escalate pressing issues to the Supervisor when needed
Plan and coordinate events, including booking venues, managing budgets, and handling logistics
Support the FDO and Support Staff with day-to-day operational tasks and escalate as per the situation
Provide regular support to the Admin Department to ensure facility upkeep
Be the first point of contact for members if there is any query, concern, or complaint and address it promptly and effectively
Work with the Supervisor to understand the needs of your members and curate regular activities that add value to the lives of residents and non-residents alike
Provide support to other functions of Comence such as sales, marketing, finance, and operations as and when required by your supervisor
Taking the initiative to share innovative ways to enhance the Comence experience for our Residents

What we are looking for

Education:

Higher Secondary/Intermediate Education

Years of Experience:

0-1 Years

Skills & Qualifications:

Proven experience in providing exceptional client service
Strong team player, highly organized, strong multitasker
Ease of learning and ability to retain and apply knowledge
Takes the initiative and direction and is a self-directed learner
Must be efficient while being precise and having an eye for detail
Possess high level of integrity, accountability, work ethic, and empathy
Experience in a co working or shared office space environment is an asset
Demonstrates sound judgment regarding confidential and sensitive matters
Solid organizational skills, including attention to detail and multi-tasking skills
Advanced working knowledge of MS Suite, Visio, Adobe Acrobat, social media etc.
Demonstrate a strong understanding of customer needs and be able to address and resolve their concerns efficiently
Demonstrate enthusiasm and passion for building communities and creating positive experiences for all stakeholders.
Excellent communication and interpersonal skills with an aptitude for building strong resident relationships
Ability to multi-task and meet multiple and/or unexpected deadlines in a demanding environment
Self-motivated individual who is able to thrive in an independent work environment and efficiently complete tasks with minimal supervision.

Skills

Community Building Quality Control Knitting Japanese & Korean Language Proficiency Adobe Acrobat

Job Details

Industry:

Real Estate/Property

Functional Area:

Operations

Total Positions:

3 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Township, Lahore, Pakistan

Gender:

No Preference

Age:

21 - 25 Years

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Experience:

Fresh - 1 Year

Apply Before:

Apr 23, 2023

Posting Date:

Mar 23, 2023

Comence Space Pvt Ltd

Real Estate/Property · 51-100 employees - Lahore

Welcome to Comence, a premier coworking space that provides a polished and upscale atmosphere to support your success. Our facility is ideal for freelancers, startups, and established businesses since we have state-of-the-art amenities and impeccable finishing. Bring your work to the next level by engaging with our community's enthusiasm and inspiration. Conveniently located near public transportation and ample parking, it's easily accessible for everyone. Visit us and discover why Comence is the ideal location for you to expand your business.

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