Responsibilities:
In an outbound role, you'll be responsible for actively reaching out to potential customers, identifying sales opportunities, and persuading them to use your brokerage's services for their auto transport needs.
- You'll provide customers with accurate quotes for vehicle transportation based on factors like distance, vehicle type, and shipping preferences.
- Once a customer agrees to use your services, you'll help them complete the booking process, schedule pick-up and delivery dates, and ensure all necessary paperwork is completed.
- You'll liaise with carriers and drivers to coordinate the actual transportation of vehicles, making sure everything runs smoothly and on time.
- In case of delays, damage, or other issues, you'll work to resolve customer complaints and ensure a satisfactory resolution.
- Maintain accurate records of all transactions, customer interactions, and shipments.
- Stay informed about federal regulations and industry standards related to auto transportation to ensure compliance.
SKILLS & QUALITIES
- Strong communication skills are essential for interacting with customers and coordinating with carriers and drivers.
- In an outbound role, you need to be persuasive and skilled in sales techniques to attract new customers.
- Prioritize customer satisfaction and be responsive to customer needs.
- You'll handle multiple bookings and shipments simultaneously, so being organized is crucial.
- Quick thinking and the ability to resolve issues effectively are valuable skills in this field.
- Negotiating rates with carriers and handling disputes require negotiation skills.
- Stay up-to-date with the auto transport industry, regulations, and market trends.
- Proficiency in using software and tools for quoting, scheduling, and record-keeping is important.
- Dealing with various customers and unexpected challenges requires patience and resilience.
- If you have sales targets, meeting or exceeding them will be a key performance metric.
Job Details
Diversity Inclusion:
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
We are a team of experienced professionals working in Fields ranging from web development, graphic design, SEO, Digital marketing, Coding, and programming. Our collective ten-plus years of experience helps us strive to provide Business solutions to small to medium-sized organizations within the US and around the world.
What is your Competitive Advantage?
Similar Job Titles
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ali Aziz
CEO
Shopistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
