Front Desk Officer

Clear Path Orthodontics (pvt) Ltd

Islamabad , Pakistan

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PKR. 50,000 - 50,000/Month

We are seeking a dynamic and personable Front Desk Officer to be the face of our company.

Key Responsibilities:

Patient Registration and Invoicing:

Greet patients upon arrival and assist with the check-in process.
Accurately enroll patients in the system, documenting their personal details and the services they seek.
Manage invoicing and billing, ensuring all patient records are up-to-date and payments are processed efficiently.

Lead Coordination and Communication:

Maintain direct communication with the call center team to receive and follow up on patient leads.
Schedule appointments based on leads provided by the call center and confirm visits with patients.
Engage effectively with potential patients, addressing their questions and providing information on available services.

Customer Service and Patient Experience:

Provide a welcoming environment for patients, ensuring their comfort and addressing any immediate needs or concerns.
Educate patients about the clinic’s services, treatment options, and procedures, helping them make informed decisions.
Handle patient feedback and escalate issues to the Clinic Manager as needed.

Administrative Support:

Maintain accurate records of patient visits, appointments, and transactions.
Assist in inventory management for front desk supplies.
Collaborate with the clinic team to ensure a seamless workflow and positive patient experience.

Skills:

Excellent verbal and written communication skills.
Proficiency in using computer systems, including patient management software and invoicing tools.
Strong organizational skills and attention to detail.
Ability to multitask and handle a high-paced environment effectively.

Skills

Organization Skills Front Office Support Communication Skills

Job Details

Industry:

Healthcare / Hospital / Medical

Functional Area:

Secretarial, Clerical & Front Office

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Entry Level

Experience:

1 Year - 2 Years

Apply Before:

Jan 03, 2025

Posting Date:

Dec 03, 2024

Clear Path Orthodontics (pvt) Ltd

Healthcare / Hospital / Medical · 101-200 employees - Islamabad

Guided by focus on our proprietary process, we at ClearPath strive relentlessly to provide new improved quality aligners to our customers. ClearPath has improved and developed its own unique manufacturing process with the help of highly skilled and trained research team. We have crafted tools and software applications to ensure a quality product and customer satisfaction. ClearPath successfully completed a number of clinical trial cases before it was introduced for clinical use in 2008. ClearPath was incorporated in 2007 and in past 7 years it has extended its customer base across the globe. Most of our staff members have over 10 years of experience in the field of clear orthodontics. With such rich experience and dental background ClearPath Orthodontic system uses its patented methodology to serve the needs of both doctors and their patients.