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Posted Sep 16, 2024 344 views
- Answer inbound calls promptly and professionally.
- Provide information about hospital services, departments, and medical staff.
- Address patient inquiries, concerns, and requests with empathy and clarity.
- Assist patients in navigating the hospital system and provide guidance on next steps.
- Handle patient referrals and provide information on hospital policies and procedures.
- Manage and escalate urgent issues or concerns to the appropriate department.
- Enter and update patient information in the hospital’s electronic health record (EHR) system.
- Generate reports and assist with data analysis as needed.
- Address and resolve patient complaints and issues in a professional manner.
- Identify and escalate complex issues to supervisory staff when necessary.
- Manage & Handle Social Media Pages and will do blogging and netsurfing.
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Location:
Saidpur Road,
Rawalpindi,
Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Oct 17, 2024
Posting Date:
Sep 16, 2024
City Lab Rwp
Healthcare / Hospital / Medical · 51-100 employees - Rawalpindi
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