Admin & Sales Coordinator (Import Experience Required)

Chem Innovation Industries is seeking a detail-oriented and proactive Admin & Sales Coordinator with proven import experience to join its team in Lahore, Pakistan. The ideal candidate will efficiently manage import documentation and coordinate with both local and international suppliers to ensure smooth shipment processes. This role demands strong organizational skills to handle multiple administrative and sales support tasks, including preparing quotations, invoices, and sales reports. The candidate will also work closely with the sales team and customers, facilitating effective communication and excellent customer service. The Admin & Sales Coordinator will lead a team of 10 persons, overseeing their daily activities to ensure coordination across import procedures and sales operations. This position requires expertise in import documentation, shipping documents, customs procedures, and clear understanding of vendor and supplier coordination processes. Candidates must demonstrate the ability to work under pressure, manage competing priorities, and resolve issues promptly while maintaining accurate records and supporting management with day-to-day operational tasks.

Responsibilities

Coordinate with local and international suppliers to manage import and sales operations effectively.
Handle import documentation, including letters of credit, shipping documents, and customs paperwork, ensuring compliance with import procedures.
Track shipments and coordinate with freight forwarders and clearing agents to facilitate timely delivery of goods.
Prepare accurate quotations, invoices, and detailed sales reports to support sales activities and monitoring.
Collaborate with the sales team and customers to follow up on orders, deliveries, and resolve any issues or discrepancies promptly.
Maintain comprehensive office records and administrative documents to ensure organized information management.
Lead and supervise a team of 5, guiding them in administrative and sales coordination tasks to improve productivity and efficiency.
Support management with daily administrative and coordination tasks to streamline business operations.
Monitor inventory control to provide accurate data for sales and import planning.
Use Sales Order Management Systems, ERP systems, and Microsoft Office Suite (Excel, Word, Outlook) to manage data and generate reports.
Apply problem-solving skills to address challenges related to import logistics, customer inquiries, and sales processes.
Ensure clear communication and collaboration between sales, vendors, suppliers, and logistics teams.