• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Providing feedback on the efficiency of the customer service process.

• Managing a team of junior customer service representatives.

• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Fluency in the English Language.

• Ability to stay calm when customers are stressed or upset.

• Comfortable using computers.

• Experience working with customer support.

Perks and Benefits:

• Attractive Salary package

• Attractive incentives and bonuses

• 5 working days (Saturdays and Sundays are off )

• Fuel Allowance

• Free lunch, Refreshments

• Medical insurance

Job type: Full time

Timings: Morning shift (9:00 Am to 6:00 Pm)

Job Details

Industry:
BPO
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
May 30, 2024
Posting Date:
Apr 29, 2024

Callify SMC Pvt.Ltd

BPO · 11-50 employees - Islamabad

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