• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Fluency in the English Language.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Perks and Benefits:

  • Attractive Salary package
  • Attractive incentives and bonuses
  • 5 working days
  • Free lunch, Refreshments
  • Medical insurance

Job Details

Industry:
BPO
Total Positions:
9 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 45 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jan 04, 2025
Posting Date:
Dec 03, 2024

Callify SMC Pvt.Ltd

BPO · 11-50 employees - Islamabad

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Sales Representative - Outbound

FDS Communications, Multiple Cities, Pakistan
Posted Nov 28, 2024

Customer Sales Representative

Axxon BPO, Multiple Cities, Pakistan
Posted Dec 04, 2024

Customer Sales Executive

Selecto Retail, Faisalabad, Pakistan
Posted Dec 09, 2024

Customer Sales Representative

Crystal Workforce, Karachi, Pakistan
Posted Dec 06, 2024
View All
I found a job on Rozee!