This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Dec 14, 2024 214 views
Experience: 3 years or more in public dealing
Key Responsibilities:
- Serve as the primary point of contact for clients, providing regular updates, support, and addressing inquiries.
- Build and maintain strong, long-term relationships with existing and potential clients.
- Foster trust and loyalty through proactive communication and by anticipating clients' needs.
- Address client concerns, complaints, and issues in a timely and professional manner.
- Ensure that all client interactions are positive and that their issues are resolved efficiently.
- Follow up with clients to ensure satisfaction and provide additional support where necessary.
- Coordinate the smooth transition of new clients into the company’s service or product pipeline.
- Analyze client needs and recommend appropriate products or services to enhance their experience.
- Collaborate with internal teams to customize solutions that meet the client’s objectives.
- Maintain detailed records of client interactions, feedback, and transactions in CRM software or other databases.
- Provide regular reports on client satisfaction, account status, and any potential issues to management.
- Identify potential issues or conflicts early and work to resolve them proactively.
- Work closely with the sales, marketing, and product teams to ensure a cohesive approach to client engagement.
- Work on implementing client feedback and suggest improvements based on insights gained.
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BBA/MBA (Marketing)
Career Level:
Experienced Professional
Minimum Experience:
3 Years (Professional experience in Paints industry)
Apply Before:
Jan 15, 2025
Posting Date:
Dec 14, 2024
Butt Paints Industry
Chemicals · 51-100 employees - Lahore
..
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