Bakery Manager

Bundtly is seeking a dedicated Bakery Manager to oversee the day-to-day operations of its bakery. The Bakery Manager ensures the smooth running of the shop by managing point-of-sale transactions, leading a team of eight staff members, delivering excellent customer service, and maintaining high standards of food quality and safety. This role requires strong organizational skills and the ability to handle multiple tasks efficiently during busy periods. The Bakery Manager is also responsible for staff supervision, training, scheduling, and fostering a positive work environment that reflects the bakerys brand values. The ideal candidate will have 1 to 2 years of relevant experience in bakery, caf, retail, or restaurant management and possess a strong customer service orientation with professional communication skills. This role demands reliability in cash handling, inventory monitoring, basic bookkeeping, and the ability to solve problems calmly under pressure. The Bakery Manager will play a key role in contributing to Bundtlys growth and success by leading the team with enthusiasm and supporting operational excellence.
Responsibilities

Operate and manage the point-of-sale system to handle daily sales, transactions, and perform accurate end-of-day reconciliation.
Oversee all daily bakery operations including opening and closing procedures and proper cash handling to ensure financial accuracy.
Provide warm and professional customer service while addressing any customer complaints or concerns promptly and effectively.
Supervise, train, and schedule the bakery staff to maintain smooth shift coverage and a motivated team culture.
Monitor inventory levels carefully, place supply orders timely, and implement measures to reduce waste and control costs.
Track daily and weekly sales performance and generate reports for ownership to evaluate business health.
Maintain high standards of cleanliness, food safety, and quality throughout the bakery in compliance with regulations.
Support the order-taking process for custom cakes and special occasions, coordinating closely with the baking team to meet customer expectations.
Manage basic bookkeeping and record-keeping related to sales and inventory to ensure accurate financial documentation.
Foster a positive and motivated work environment on the floor that encourages teamwork and reflects the companys values.
Adapt to flexible working hours including weekends to meet the demands of bakery operation during peak times.
Apply strong organizational skills to multitask efficiently and stay calm during busy periods, ensuring continuous operational flow.