Posted Jun 13, 2023 935 views
Pakistan based job for someone motivated, responsible and enthusiastic. You will work directly with the owner of the company with a chance to travel to far off places!(Note: You can work from home if you are capable and disciplined)
Department: Events & Holiday Booking & Travel
Reports To: Owner / Manager, Online-remote
The Administrative Assistant is responsible for providing administrative support to the Holiday Booking and Travel. This includes answering customer inquiries, booking travel arrangements, and providing customer service as well as suggesting alternatives. The ideal candidate will be organized, detail-oriented, and have excellent customer service skills and be able to communicate in English easily.
Responsibilities:
- Answer customer inquiries via phone, email, and social media
- Book travel arrangements, including flights, hotels, and rental cars
- Provide customer service and support
- Maintain customer records
- Follow up with customers to ensure satisfaction
- Other duties as assigned
Qualifications:
- High school diploma or equivalent
- 1-2 years of experience in a customer service or administrative role
- Excellent English communication and customer service skills
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite / Google Suite
- Ability to work independently and as part of a team
Compensation and Benefits:
- Competitive salary
- Laptop
- Smart Phone + Package
- Performance Bonus
- Chance for travel (paid)
- Paid time off
- Paid holidays
Industry Best Practices:
The following are some of the industry best practices for administrative assistants in a holiday booking and travel call center:
- Be organized and efficient. The administrative assistant is responsible for managing a large volume of customer inquiries, so it is important to be able to keep track of everything and work efficiently.
- Be detail-oriented. The administrative assistant is responsible for booking travel arrangements, so it is important to be able to pay attention to detail and ensure that everything is booked correctly.
- Have excellent customer service skills. The administrative assistant is the first point of contact for many customers, so it is important to be able to provide excellent customer service and resolve any issues that may arise.
- Be familiar with travel industry regulations and procedures.
- Love world-destiantions and foreign lands and people.
Job Details
Diversity Inclusion:
BrainStorm
pWe are an investment capital company, specializing in project ventures for healthcare, education and e-com sectors. ~ GCC, South Asia and USA./p
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