This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Aug 10, 2023 460 views
Responsibilities
- Communicate with customers via phone, email, and chat
- Provide knowledgeable answers to questions about product, pricing, and availability with potential customers, and convince them to sign a contract.
- Quick thinking to provide creative solutions that address client's needs and concerns
- Addressing issues and educating customers.
- Strong computer skills and highly proficient Google Workspace, CRMs (Salesforce), and company communication tools (Zoom, Salesforce, MS Excel MS Word).Work with internal departments to meet customer's needs
- Data entry in various platformsTo Find prospects and follow sales leads.
- Tracking customer experiences across online & offline channels using logs, dashboards, and CRM systems
- Quick thinking to provide creative solutions that address client's needs and concerns
- Document all inquiries, requests, resolutions, and follow-up tasksEscalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines
Qualifications
- At least 1 - 3 years of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Candidates should have good English communication skills (written and spoken)
- Proficient in current Microsoft Office software including Outlook, Word, Excel, PowerPoint, and SharePoint
- Effectively handle the emails & tickets assigned to you for data entry; maintain Organization speed for the data entry assignments.
- Candidate should be responsible and dependable.
- Candidates should have good Analytical skills.
- Candidates with a long-term commitment to stay with our company are required
- Excellent listening, negotiation, and presentation skills.
- Excellent verbal and written communications skills
Job Details
Industry:
Functional Area:
Total Positions:
15 Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Sep 08, 2023
Posting Date:
Aug 10, 2023
Brain Digital Marketing (Pvt.) Limited
BPO · 1-10 employees - Lahore
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
I found a job on Rozee!
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Aqib Irshad
Head of HR, Training & OD
FINCA
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zohaib Ali
Marketing Manager
Digital Online Devices
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
