Calling Agent

Blue Cascade

Posted 2 days ago 234 views Report Job

PKR. 40,000 - 80,000/Month

As a Calling Agent at Blue Cascade, you will be the voice of our company, responsible for engaging with customers and providing them with top-notch service. Your main responsibilities will include:

Handling inbound and outbound calls professionally and courteously.
Assisting customers with inquiries, resolving issues, and providing information about our products and services.
Maintaining accurate and detailed records of customer interactions.
Achieving and exceeding performance targets and goals.
Continuously improving your knowledge of our offerings to better serve our customers.

Requirements:

Expert English speaking skills. (A must)
Proven customer support experience or experience as a Client Service Representative.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems is a plus
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multitask, prioritize, and manage time effectively.

Skills

Communication Skills Fluent in English Relations Management Cold Calling Outbound Marketing Call Center Development

Job Details

Industry:

Business Development

Functional Area:

Client Services & Customer Support

Total Positions:

5 Posts

Job Shift:

Hybrid Work Model

Job Type:

Full Time/Permanent

Job Location:

Gulgasht Colony, Multan, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Aug 02, 2024

Posting Date:

Jul 01, 2024

Blue Cascade

Business Development · 11-50 employees - Multan

We are an e-commerce company devoted towards adding value to every avenue we are exposed to, either corporate or social. Though we stand much higher over the corporate revenue scale, we intend to produce changes our own way. We strive to mould current structures and stereotypes our way and envisage hitting our ultimate goal, "Alter the current illusions".