Inbound & Outbound Sales Executive (International Call Centre)

Best Media Service is seeking a dedicated Inbound & Outbound Sales Executive to join our international call centre operations. This role demands a proactive and results-driven sales professional with a solid background in B2B outbound sales, preferably within the printing and packaging industry. The ideal candidate will leverage exceptional communication skills, strong product knowledge, and a deep understanding of customer relationship management to successfully generate leads, negotiate sales, and close deals. While this position does not involve team management, it requires an individual capable of independently driving sales performance and consistently meeting monthly targets. The Sales Executive plays a key role in providing tailored packaging solutions, including corrugated boxes, folding cartons, rigid boxes, labels, stickers, and custom printed packaging. The candidate must be adept at managing the entire sales cyclefrom initial cold calls and lead generation to appointment setting and deal closureensuring a seamless customer experience. Fluency in English for clear communication with US and UK clients and proficiency in CRM software like Salesforce are essential to excel in this position.
Responsibilities

Conduct outbound and inbound sales calls to generate new business and maintain client relationships.
Identify customer requirements and recommend suitable custom packaging solutions tailored to their specific needs.
Manage lead generation and appointment setting through cold calling and follow-up to build a robust sales pipeline.
Negotiate pricing and handle customer objections effectively to secure sales agreements.
Maintain comprehensive knowledge of products, including corrugated boxes, folding cartons, rigid boxes, labels, stickers, and custom printed packaging.
Utilize CRM software such as Salesforce to track sales activities, customer interactions, and sales progress.
Achieve and exceed monthly sales targets through proactive engagement and persistence.
Prepare sales reports and provide accurate updates on sales performance to management.
Communicate professionally and clearly with international clients, particularly in the US and UK markets.
Stay informed about industry trends and competitor activity to adjust sales strategies accordingly.
Collaborate with internal departments, including production and logistics, to ensure timely delivery and customer satisfaction.