This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted May 26, 2024 516 views
PKR. 60,000 - 100,000/Month
- Your role as Taxi Controller (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings.
- You will also be handling the following task in particular:Airport and Local Bookings
- Payment over the Phone.
- Escalating the complaint to the relevant Department. Handling Driver Queries/ Grievances.
- Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.
- The focus should always be on quality,Pickup and Drop-off should always be accurate to maintain High-Quality standards.
- This role required excellent speaking and listening skills.
- Candidates with the working knowledge of Cordic are preferred but fresh applicants can also apply.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jun 27, 2024
Posting Date:
May 26, 2024
Bats Cabs (UK)
BPO · 1-10 employees - Rawalpindi
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