Posted Oct 30, 2024 392 views Report Job
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Communicate with personal/customer service team sales targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure
- Keep records of customer interactions, process customer needs and do disciplined follow ups
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Details
Back Office Solutions
We offer high-quality services to help our clients achieve their business goals and reach their target audience in the most effective manner. We value our ability to work closely with our clients, understand their business objectives, offer time-flexibility and direct quality control We have the right combination of experience, cutting-edge technology, robust infrastructure and skilled manpower to efficiently manage your marketing requirements. Our clients benefit hugely by selecting all or some of these services provided. 1. Appointment Setting 2. Market Research 3. Lead Generation 4. Service or Product Promotion
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