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You will play a critical role in maintaining the accuracy and authenticity of customer information. You will work directly with clients to verify and validate essential details, ensuring the integrity of our services. This is a results-oriented role, ideal for individuals who are detail-focused and thrive in a customer-centered environment.
Key Responsibilities
- Conduct verification calls to confirm client details and data accuracy.
- Verify and validate customer information, ensuring compliance with company standards.
- Maintain accurate records of all verifications and interactions in the CRM.
- Follow up on pending verifications and resolve any inconsistencies.
- Collaborate with the team to identify areas for process improvement.
- Meet or exceed verification targets to contribute to team success.
Qualifications
- Experience: Minimum 6 months in customer service, verification, or a similar role.
- Skills: Strong communication, attention to detail, and data accuracy.
- Mindset: Self-driven, with the ability to work independently and meet goals.
- Proficiency in CRM software or similar platforms is a plus.
What We Offer
- Competitive salary with performance-based incentives.
- Supportive team environment and career development opportunities.
- Recognition and reward for high performance.
Pay: Rs45,000.00 - Rs75,000.00 per month
Skills
Job Details
Founded in 2011, Axxon BPO is a leading business process outsourcing company dedicated to providing top-tier customer support and sales solutions. Based in Rawalpindi, Pakistan, we specialize in call center services, including customer service, sales, lead generation, and client verification. Axxon BPO is committed to fostering a professional and innovative work environment focused on client satisfaction and team development. We prioritize employee growth through continuous training and career advancement opportunities, making Axxon BPO a trusted choice for both employees and clients worldwide.
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