Posted Nov 05, 2024 242 views Report Job
This role requires a candidate with strong communication skills and experience in handling customer interactions, verifying information, and ensuring quality service. If you are detail-oriented, persuasive, and passionate about delivering top-notch customer support, we want to hear from you!
Key Responsibilities
- Verify and confirm customer information for accuracy and completeness.
- Provide customer support by handling inquiries and resolving issues professionally.
- Document interactions and maintain accurate records.
- Collaborate with team members to enhance service quality and ensure customer satisfaction.
- Meet performance standards and contribute to team goals.
Qualifications
- Experience: Minimum 6 months in a call center or customer service role, with experience in verification preferred.
- Skills: Strong verbal communication, active listening, and attention to detail.
- Requirements: Available to work night shifts on-site, with a commitment to high-quality standards.
Benefits
- Competitive base salary within a supportive work environment.
- Opportunities for career advancement and skill development.
Job Details
Founded in 2011, Axxon BPO is a leading business process outsourcing company dedicated to providing top-tier customer support and sales solutions. Based in Rawalpindi, Pakistan, we specialize in call center services, including customer service, sales, lead generation, and client verification. Axxon BPO is committed to fostering a professional and innovative work environment focused on client satisfaction and team development. We prioritize employee growth through continuous training and career advancement opportunities, making Axxon BPO a trusted choice for both employees and clients worldwide.
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