Customer Service Representative

Axxon BPO

多个城市，巴基斯坦

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发布 Nov 01, 2024 638 查看 Report Job

PKR. 45,000 - 80,000/Month

The ideal candidate will handle customer inquiries, resolve issues, and provide a positive customer experience. This position is perfect for individuals with excellent communication skills who are eager to grow in a professional environment.

Responsibilities:

Answer customer inquiries via phone, email, and chat in a timely manner.
Provide accurate information about products and services.
Resolve customer issues with empathy and professionalism.
Update customer records and maintain accurate data.
Escalate unresolved issues to the appropriate departments.
Follow up on customer interactions to ensure satisfaction.

Requirements:

Strong communication skills, both verbal and written.
Fresh graduates or experienced candidates are welcome to apply.
Ability to handle challenging situations calmly and efficiently.
Basic computer literacy, with knowledge of CRM systems as an advantage.
Team-oriented mindset with a focus on customer satisfaction.

Benefits:

Competitive salary package ranging from PKR 45,000 to 85,000 per month.
Opportunities for professional development and growth.
Comprehensive training provided.
Positive and inclusive work culture.

Job Type: Full-time

Pay: Rs45,000.00 - Rs85,000.00 per month

技能

Listening to Customers Event Marketing Strategies Customer Care Representation Customer Satisfaction Management Customer Analysis Outbound Marketing Call Center Customer Service Customer Acquisition Skills Telemarketing Skills

工作详细内容

全部职位:

35+ 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

伊斯兰堡, 拉瓦尔品, 巴基斯坦

性别:

没有偏好

年龄:

15 - 35 年

最低学历:

学士

职位等级:

入门级

经验:

� 经验 - 4年

在之前申请:

Dec 02, 2024

发布日期:

Nov 01, 2024

Axxon BPO

· 301-600 员工 - 伊斯兰堡, 拉瓦尔品

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Founded in 2011, Axxon BPO is a leading business process outsourcing company dedicated to providing top-tier customer support and sales solutions. Based in Rawalpindi, Pakistan, we specialize in call center services, including customer service, sales, lead generation, and client verification. Axxon BPO is committed to fostering a professional and innovative work environment focused on client satisfaction and team development. We prioritize employee growth through continuous training and career advancement opportunities, making Axxon BPO a trusted choice for both employees and clients worldwide.