Customer Sales Representative

Aviqtech Solution is seeking a dedicated Customer Sales Representative to join our dynamic sales team. This role focuses on building and maintaining strong relationships with customers, understanding their needs, and providing tailored solutions to drive sales growth. The ideal candidate excels in communication and customer service, with the ability to manage their workload efficiently and solve problems effectively. This position does not involve team management but requires a proactive and self-motivated individual who thrives in a fast-paced sales environment. As a Customer Sales Representative at Aviqtech Solution, you will engage directly with existing and potential clients, presenting our products and services clearly and persuasively. Your goal is to ensure customer satisfaction while meeting sales targets and supporting the company's growth objectives. You are expected to handle inquiries and resolve any issues promptly to maintain a positive customer experience, contributing to long-term business success.
Responsibilities

Develop and maintain strong relationships with customers to understand their needs and provide appropriate product or service solutions.
Communicate effectively with customers in person, over the phone, or through digital channels to provide information, answer questions, and resolve concerns.
Collaborate with the sales team to meet or exceed sales targets and contribute to revenue growth.
Manage and prioritize daily sales activities, including following up on leads and processing orders accurately and promptly.
Identify opportunities to upsell or cross-sell products and services based on customer requirements and preferences.
Keep accurate records of customer interactions, sales, and other important data using company tools and databases.
Handle customer complaints and return requests with professionalism and ensure resolution in line with company policies.
Stay informed about product knowledge, market trends, and competitor offerings to provide customers with up-to-date information.
Participate in training sessions and team meetings to improve selling skills and product knowledge.
Maintain a positive and cooperative attitude to contribute to a productive team environment.