Posted Aug 12, 2024 197 views
You will be the face of our brand, providing an unparalleled shopping experience to our esteemed clientele. Your role is to deliver exceptional service, embody our brand values, and build lasting relationships with customers. You will be responsible for achieving sales targets, offering personalized product recommendations, and ensuring our store maintains the highest standards of presentation.
Key Responsibilities:
Customer Service Excellence:
- Greet and welcome clients with a warm and professional demeanor.
- Provide personalized consultations to understand client needs and preferences.
- Offer expert advice on product selection, styling, and care.
- Handle all client interactions with discretion, ensuring a luxury experience.
Sales Performance:
- Meet and exceed individual sales targets and contribute to store-wide goals.
- Utilize clienteling techniques to build a loyal customer base.
- Upsell and cross-sell products to maximize sales opportunities.
- Process transactions efficiently and accurately using the point-of-sale system.
Product Knowledge:
- Maintain in-depth knowledge of the brand's history, values, and product offerings.
- Stay updated on the latest fashion trends, product launches, and store promotions.
- Educate customers on the quality, craftsmanship, and unique features of our products.
Client Relationship Management:
- Build and maintain strong relationships with clients, ensuring repeat business.
- Maintain client records and follow up with personalized communication.
- Host and participate in exclusive events, VIP client appointments, and other brand experiences.
Team Collaboration:
- Work closely with team members to achieve store objectives.
- Participate in team meetings, training sessions, and performance reviews.
- Support new team members through mentoring and sharing best practices.
Qualifications:
- Experience: Minimum of 2-3 years of experience in luxury retail sales or a similar client-facing role.
- Skills: Strong communication and interpersonal skills, with a natural ability to connect with clients. Excellent sales and negotiation skills. Proficient in using point-of-sale systems and clienteling tools.
- Knowledge: A passion for luxury fashion, with an understanding of high-end retail dynamics and trends.
- Personal Attributes: Professional appearance, with a keen eye for detail and a commitment to excellence. Self-motivated, results-driven, and able to work in a fast-paced environment.
Benefits:
- Competitive salary and commission structure.
- Opportunities for career growth and professional development.
- Participation in exclusive brand events and training programs.
Skills
Job Details
ASHARYS is a recognized brand name in providing the finest imported cabinetry and built-in appliances including office and home furniture and accessories not just for the fine quality but for the unmatched services..
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