Posted Nov 01, 2024 392 views Report Job
Apex Fulfilment is seeking a Customer Support Representative to join our dedicated team. You will play a crucial role in ensuring our customers receive top-notch support for their logistics needs.
Key Responsibilities:
- Respond to customer queries through phone and chat.
- Call customers for confirmation of every new order.
- Address and resolve customer complaints effectively and efficiently.
- Maintain accurate records of all customer interactions.
- Prepare daily and weekly reports on customer service progress.
- Collaborate with team members to improve the overall customer experience.
Qualifications:
- Strong communication skills in English and Urdu.
- Previous experience in customer service is preferred.
- Excellent problem-solving skills and a friendly demeanor.
- Ability to thrive in a fast-paced environment.
- Join our team and help us provide exceptional support to our customers!
Job Details
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Age:
18 - 25 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Dec 02, 2024
Posting Date:
Nov 01, 2024
Apex Fulfilment
Courier / Logistics · 1-10 employees - Karachi
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