• Handle inbound and outbound calls, WhatsApp inquiries and reply to emails
  • Providing brand, service, and product information to customers
  • Follow up on complicated customer inquiries when required
  • Record daily inquiry data in the system
  • Handling and resolving customer complaints regarding products, sales, or services
  • Search for required information by using available resources
  • Identifying, escalating, and reporting priority issues
  • Other duties as assigned

Skills & Requirements:

  • 1 or 2 years of experience as a CCR or in a similar position
  • Proficiency in WPS ( Word & Excel )
  • Strong communication skills
  • Strong computer and typing skills
  • Active & Fast learner
  • Problem-solving and conflict-resolution skills
  • Attention to detail
  • Pick & Drop is provided by the organization

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Age:
23 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Oct 06, 2024
Posting Date:
Sep 19, 2024

Antpower Tech Private Ltd

Information Technology · 101-200 employees - Lahore

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