Your primary role will be to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. Strong communication skills and the ability to work the night shift are essential. Previous experience in a call center is a plus but not required.

Key Responsibilities:

  • Manage customer calls professionally and efficiently
  • Resolve customer inquiries and issues
  • Maintain accurate records of customer interactions
  • Collaborate with team members to achieve service goals

Requirements:

  • Excellent English communication skills
  • Ability to work from 6 PM to 3 AM
  • Strong problem-solving skills and attention to detail
  • Basic computer proficiency

       

Job Details

Industry:
Total Positions:
20 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Jail Road, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Oct 06, 2024
Posting Date:
Sep 05, 2024

Alpha X Telemarketing

Call Center · 1-10 employees - Lahore

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