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Posted Oct 16, 2024 208 views
PKR. 70,000 - 100,000/Month
- 2+ Years experience required in US Market (BPO Industry)
- Serve as the primary point of contact for assigned US clients, building and maintaining strong, long-term relationships.
- Understand clients’ business objectives and develop strategies to help them achieve their goals using our digital marketing services.
- Onboard new clients and ensure a smooth transition from sales to service delivery.
- Monitor client accounts, and provide regular reports and updates to clients.
- Conduct regular check-ins with clients to assess satisfaction, identify opportunities for growth, and address any concerns or issues.
- Collaborate with internal teams (e.g., Graphic Designers, SEO-Managers, Web-Developers) to ensure client needs are met and projects are delivered on time.
- Proactively identify potential upsell and cross-sell opportunities and work to present these to clients.
- Advocate for clients’ needs within the company and work to continuously improve the customer experience.
- Stay up-to-date with industry trends and best practices to provide clients with the most relevant and effective advice.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Gender:
Male
Age:
25 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Nov 16, 2024
Posting Date:
Oct 16, 2024
Alpha and Omega Technologies
Information Technology · 51-100 employees - Lahore
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