Posted Aug 15, 2024 589 views
We are looking female staff for Email and Chat Support Executive to assist our customers with problems related to our products. (This is an Office Based Position)
Email and Chat Support Executives responsibilities include resolving customer queries, recommending solutions, and guiding product users through Emails and Chats. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with Chat software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Requirements and skills:
- Experience as an Email/Chat Support Agent or similar CSR role
- Familiarity with the packaging industry is plus
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities`
- Patience when handling tough cases
- Bachelors degree in any field
Job Type: Full-time ( Night Shift), salary + commission + Travel Allowance will be provided after the probation period.
Gender: Preference females ( Fresher can also apply)
Timing: 8.00.pm to 5.00.am Working Days: 5 days a week, Saturday and Sunday off
Pay: Rs 35,000. - Rs50,000. per month
Skills
Job Details
Al Jaleel Packaging (Pvt) Limited
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