Billing / Collection Manager

Al Emad Call Center

Posted Apr 26, 2024 622 views Report Job

PKR. 100,000 - 125,000/Month

Responsibilities:

Leadership and Team Management: Supervise and lead a team of collection and receivable professionals. Provide guidance, mentorship, and support to ensure the team achieves set performance targets. Cultivate a collaborative and results-oriented team culture.

Strategic Planning: Develop and implement strategic initiatives to enhance the efficiency of the collection and receivable processes. Analyze market trends and customer behaviors to improve collection strategies.

Process Optimization: Streamline and enhance end-to-end collection and receivable processes to ensure seamless operations. Implement best practices to improve efficiency and reduce turnaround time.

Client Relationship Management: Collaborate with internal stakeholders to strengthen relationships with clients. Resolve escalated issues and inquiries related to collections and receivables.

Performance Monitoring and Reporting: Establish key performance indicators (KPIs) and regularly monitor team performance against targets. Generate comprehensive reports on collection and receivable metrics for senior management.

Credit Risk Management: Evaluate and assess credit risk associated with clients in the car rental industry. Develop and implement strategies to mitigate credit-related risks.

Cross-functional Collaboration: Work closely with finance, sales, and other relevant departments to ensure alignment in financial goals. Collaborate with international teams to share best practices and maintain global consistency.

Qualifications:

Bachelor's degree in Finance, Business Administration, or a related field.
Proven experience (5+ years) in a similar role within the car rental industry.
In-depth knowledge of collection and receivable processes, credit risk management, and financial analysis.
Strong leadership and communication skills.
Ability to work in a cross-cultural and remote team environment.
Proficient in relevant financial software and tools.

Benefits:

Competitive salary and performance-based bonuses.
Health insurance and other benefits.
Professional development opportunities.
Exciting opportunities for career advancement within the car rental industry.

If you are a strategic thinker with a passion for driving results and leading teams in the car rental sector, we encourage you to apply for this exciting opportunity. Join Al Emad Car Rental and play a key role in our commitment to delivering exceptional service to our clients.