Al Amal Telecommunications is seeking dynamic and customer-focused Call Centre Agents to join our team. If you have excellent communication skills and are passionate about providing top-notch customer service, we want to hear from you!

Responsibilities:

  • Handle inbound and outbound customer calls in a professional manner.
  • Provide accurate information about our products and services.
  • Resolve customer inquiries and complaints efficiently.
  • Maintain detailed and accurate records of customer interactions.
  • Meet and exceed performance targets set by the management.
  • Collaborate with team members to improve customer service processes.
  • Adhere to company policies and procedures.

Requirements:

  • High school diploma or equivalent; a bachelor’s degree is a plus.
  • Proven experience in a call centre or customer service role.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving skills and the ability to think on your feet.
  • Proficiency in using computer applications and CRM software.
  • Ability to work in a fast-paced environment and handle stress.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.

Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive training and development programs.
  • Opportunities for career advancement.
  • A supportive and collaborative work environment.

Job Details

Job Channel:
Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
D.C Chowk, Bahawalpur, Pakistan
Gender:
Female
Age:
20 - 26 Years
Minimum Education:
Intermediate/A-Level
Degree Title:
In Any Subject
Career Level:
Entry Level
Minimum Experience:
Fresh (Anyone Can Apply)
Apply Before:
Sep 03, 2024
Posting Date:
Aug 03, 2024

Al Amal Telecommunication

Telecommunication / ISP · 1-10 employees - Bahawalpur

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