Posted Jun 03, 2024 298 views
Akbar Aslam is a luxury brand specializing in women's designer dresses. We are dedicated to providing high-quality fashion products with exceptional customer service. Our dynamic team thrives on innovation, collaboration, and excellence.
We are looking for a motivated and customer-focused Customer Sales Representative to join our team. The ideal candidate will be responsible for managing customer inquiries, providing exceptional service, and driving sales. This role requires excellent communication skills, a passion for fashion, and the ability to build strong customer relationships. You will mostly be working with females.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order placement, and resolving issues.
- Provide personalized recommendations based on customer preferences and needs.
- Process orders, returns, and exchanges accurately and efficiently.
- Track and follow up on customer orders to ensure timely delivery.
- Maintain a deep understanding of our product offerings and keep up-to-date with new arrivals.
- Collaborate with the sales and marketing teams to support promotional activities.
- Gather customer feedback and share insights with the team to improve the customer experience.
- Meet or exceed sales targets and contribute to the overall growth of the brand.
- Maintain customer records and manage CRM system updates.
Qualifications:
- High school diploma or equivalent; a Bachelor’s degree in a related field is a plus.
- Proven experience in a customer service or sales role, preferably in the fashion or retail industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Passion for fashion and a keen eye for style.
- Ability to handle multiple tasks and prioritize effectively.
- Flexibility to work weekends, holidays, and varying shifts as needed.
Akbar Aslam is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Details
Akbar Aslam Clothing Company
Women's Luxury Clothing Brand.
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