Akbar Aslam is a luxury brand specializing in women's designer dresses. We are dedicated to providing high-quality fashion products with exceptional customer service. Our dynamic team thrives on innovation, collaboration, and excellence.

We are looking for a motivated and customer-focused Customer Sales Representative to join our team. The ideal candidate will be responsible for managing customer inquiries, providing exceptional service, and driving sales. This role requires excellent communication skills, a passion for fashion, and the ability to build strong customer relationships. You will mostly be working with females.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Assist customers with product information, order placement, and resolving issues.
  • Provide personalized recommendations based on customer preferences and needs.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Track and follow up on customer orders to ensure timely delivery.
  • Maintain a deep understanding of our product offerings and keep up-to-date with new arrivals.
  • Collaborate with the sales and marketing teams to support promotional activities.
  • Gather customer feedback and share insights with the team to improve the customer experience.
  • Meet or exceed sales targets and contribute to the overall growth of the brand.
  • Maintain customer records and manage CRM system updates.

Qualifications:

  • High school diploma or equivalent; a Bachelor’s degree in a related field is a plus.
  • Proven experience in a customer service or sales role, preferably in the fashion or retail industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Passion for fashion and a keen eye for style.
  • Ability to handle multiple tasks and prioritize effectively.
  • Flexibility to work weekends, holidays, and varying shifts as needed.

Akbar Aslam is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Details

Job Channel:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gajju Matah, Lahore, Pakistan
Gender:
Female
Minimum Education:
Matriculation/O-Level
Degree Title:
No specific degree required.
Career Level:
Experienced Professional
Minimum Experience:
Less than 1 Year
Apply Before:
Jul 04, 2024
Posting Date:
Jun 03, 2024

Akbar Aslam Clothing Company

Textiles / Garments · 11-50 employees - Lahore

Women's Luxury Clothing Brand.

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